NEW CUSTOMER SUPPORT PORTAL INFORMATION!
Authorized users: You must be set up as a new user to continue submitting support tickets going forward. Access will not be shared across your company.
Required: Watch your email for a personal invitation code from Western, then follow the directions to redeem your individual access.
Note: You will not have access to open support tickets in the old or new portal once your invitation is emailed. So please act fast to complete the process.
If you have any questions reach out to the support team. If you completed the process, use your new credentials to access the new portal as needed here